Returns & Exchanges
At Audien Hearing, we want you to be completely satisfied with your purchase. If your new attire doesn't fit or meet your expectations, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Place the unworn items with original tags attached into the original shipping bag or a secure box to ensure they remain in pristine condition.
Attach the Label
Print the prepaid shipping label provided through our portal and securely affix it to the outside of your return package.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking number to monitor your return's progress to our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing